Account Configuration
AutoGreet and quick replies
June 2026
Quick answers
- What is AutoGreet in Engage?
A proactive message when the chat panel opens. Configure it under Engage → Configuration → AutoGreet.
Also asked as: open and greet; welcome message.
- What are quick replies?
Tappable prompts visitors can send to start common intents. Configure under Configuration → Quick Replies.
Also asked as: suggested replies; starter prompts.
Related searches: AutoGreet Engage · quick replies chatbot · proactive chat message · suggested questions widget
Configuration → AutoGreet — greeting when the panel opens.
Configuration → Quick Replies — short prompts aligned with content on your site.
Test with Share test codes.