SCALE2REV, LLC – PRIVACY POLICY

Last Updated: May 21, 2026

Effective Date: May 21, 2026

Location: scale2rev.com/legal/privacy-policy

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Scale2Rev, LLC ("Company," "we," "us," or "our") respects your privacy and is committed to protecting the personal data of individuals who visit our marketing website, interact with our corporate sales team, or register to utilize our cloud-based platforms, software applications, application programming interfaces (APIs), and artificial intelligence capabilities (collectively, the "Services").

This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit scale2rev.com (the "Website") or engage with Scale2Rev, LLC in a commercial capacity.

This Privacy Policy does not govern the personal data that our business clients collect from their own website visitors or end-users using our cloud tools. Our processing of data on behalf of our corporate clients is strictly governed by our Data Processing Addendum (DPA) located at scale2rev.com/legal/data-processing-addendum.

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1. THE ARCHITECTURAL DISTINCTION: CONTROLLER VS. PROCESSOR

To understand how your data is handled, it is essential to distinguish between our two operational positions:

• Scale2Rev as a Data Controller: When you navigate our Website, fill out a contact form, request a product demonstration, or open a subscription account with us, Scale2Rev determines the purposes and methods of processing that information. We act as the Data Controller for this administrative and marketing data.
• Scale2Rev as a Data Processor: When our corporate clients utilize our proprietary artificial intelligence capabilities or software platforms (the "Services") within their own commercial pipelines or digital properties, they act as the Data Controller. Scale2Rev handles that end-user information strictly as a Data Processor under the explicit directives of our scale2rev.com/legal/data-processing-addendum.

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2. INFORMATION WE COLLECT

We collect information about you in three primary ways: information you provide voluntarily, information collected automatically through technical integrations, and information gathered via authorized third parties.

A. Information Provided Voluntarily by You

• Account, Corporate, and User Profiles: We collect operational contact information regarding your company, your designated primary organizational contact, and any subsequent company users or Authorized Users provisioned under your seat-licensed subscriptions. This information includes full names, corporate email addresses, business telephone numbers, organizational roles, and company titles.
• Subscription Purchases & Billing Information: All subscription payment transactions are handled directly and exclusively by our designated secure, PCI-compliant third-party payment processor. Scale2Rev, LLC does not collect, view, process, or store credit card numbers, bank account numbers, or raw purchase credentials. All financial information is input directly into our third-party payment processor's secure infrastructure, and their handling of your transactional data is governed solely by that payment processor's respective privacy policy.
• Communications: When you request a demo, complete an online form, or communicate with our sales or technical support teams, we retain copies of your inquiries and communication transcripts.

B. Information Collected Automatically

• Log and Device Infrastructure Metadata: When you browse our Website, our servers automatically log your Internet Protocol (IP) address, operating system configuration, browser type, referring URLs, access timestamps, and specific pages viewed.
• Cookies and Tracking Technologies: We utilize first-party and third-party cookies, web beacons, and analytical tracking pixels to optimize Website performance, remember account configurations, and evaluate the efficacy of our marketing campaigns. You may manage your cookie preferences through your individual browser software settings.

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3. HOW WE USE YOUR INFORMATION

Scale2Rev utilizes the corporate data we collect as a Data Controller for the following legitimate business purposes:

• To Provide and Maintain the Platform: To activate your administrative dashboard, manage seat-based licensing, authenticate users, and process recurring subscription payments.
• To Improve and Optimize Services: To monitor infrastructure stability, analyze platform utilization patterns, debug code anomalies, and enhance user experience interfaces.
• To Conduct Corporate Marketing and Sales: To send you product updates, promotional offers, automated newsletters, or to follow up regarding requested product demonstrations. You may opt out of receiving promotional communications at any time by utilizing the "unsubscribe" link embedded in our emails.
• For Compliance and Corporate Defense: To enforce our Terms of Service (scale2rev.com/legal/terms-of-service) and Acceptable Use Policy (scale2rev.com/legal/acceptable-use-policy), prevent malicious platform abuse, mitigate cyber security threats, and comply with state or federal statutory mandates.

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4. DATA SHARING AND DISCLOSURE

Scale2Rev does not sell, lease, or rent your personal information to third-party brokers or advertisers. We share collected information only under the following strictly defined conditions:

• To Third-Party Vendors and Subprocessors: We engage the verified cloud, AI, communications, and payment vendors enumerated in Section 4.1 below to deliver the Services. Every such entity is contractually bound to process data strictly under our written instruction, to apply security safeguards no less protective than those described in Section 6, and to refrain from training any public foundation model on your business inputs (Section 5).
• Corporate Restructuring: If Scale2Rev, LLC undergoes a merger, acquisition, asset sale, corporate reorganization, or bankruptcy, your administrative account records may be transferred to the successor entity.
• Legal and Regulatory Mandates: We may disclose your information if legally required to do so by a valid subpoena, court order, or government regulatory body possessing jurisdiction over Scale2Rev, LLC, or to protect the safety, legal rights, and physical security of our company, employees, or the public.

4.1 Current Subprocessor Register

The following vendors are the authorized subprocessors that may receive personal data in the course of delivering the Services as of the Effective Date above. We update this register when we add, replace, or retire a subprocessor; the change becomes effective on publication of an updated Effective Date at the top of this page.

The vendor policy links above route to each subprocessor's published privacy notice; the corresponding Data Processing Addendum is generally linked from that page or available on written request to privacy@scale2rev.com. Customers entitled to advance notice of subprocessor changes under their executed DPA will receive that notice through the channel specified in the DPA before the change takes effect.

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5. ARTIFICIAL INTELLIGENCE AND MACHINE LEARNING PRIVACY NOTE

Scale2Rev leverages advanced artificial intelligence models to run its product workflows.

• We contractually isolate your account boundaries.
• Any data, documents, web layout parameters, or texts submitted or ingested into our platform by your organization will not be used to train or improve public foundation large language models (LLMs) or public machine learning architectures. Your business inputs remain private to your enterprise instance.

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6. DATA SECURITY AND RETENTION

6.1. Security Measures. Scale2Rev employs rigorous technical and administrative safeguards engineered to defend your personal records against unauthorized deletion, access, alteration, or disclosure. We utilize transport layer security encryption (TLS 1.3) for data in transit and advanced encryption standards (AES-256) for data resting within our cloud databases. No method of internet transmission or electronic storage is 100% impenetrable; therefore, while we strive to maintain industry-vetted protections, we cannot guarantee absolute security.

6.2. Retention Schedules. We retain your personal record sets for as long as your administrative account remains active or as required to fulfill the business objectives outlined in Section 3. If you cancel your subscription or your free trial terminates, we initiate an automated data destruction lifecycle to permanently delete or anonymize your information from our production databases within thirty (30) calendar days, unless statutory preservation laws mandate a longer retention window.

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7. STATE, NATIONAL, AND INTERNATIONAL PRIVACY RIGHTS

Depending on the jurisdiction of your corporate incorporation or residency, you may possess specific legal privacy rights under frameworks like the California Consumer Privacy Act (CCPA/CPRA) or the EU General Data Protection Regulation (GDPR). These rights may include:

• The Right to Access/Know: The right to request a copy of the specific personal metrics we have collected about you.
• The Right to Rectification: The right to request the correction of inaccurate or incomplete informational parameters inside your profile.
• The Right to Erasure/Deletion: The right to request the total purging of your personal records from our digital databases.
• The Right to Non-Discrimination: The right to exercise your privacy options without experiencing tier price inflation or service degradation.

To exercise any of these privacy rights, please submit a formal directive to our administrative team at privacy@scale2rev.com. We will verify your identity and respond to your valid request within the legally prescribed timelines.

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8. PRIVACY POLICY MODIFICATIONS

As our product offerings expand, cloud engineering frameworks advance, or global privacy regulations adapt, Scale2Rev will update this Privacy Policy. When an amendment is executed, we will refresh the "Last Updated" timestamp at the apex of this document. We encourage you to periodically review this URL (scale2rev.com/legal/privacy-policy) to stay informed about how we safeguard your corporate data pools. Your continued utilization of our Website or Services after an update indicates binding acceptance of the updated terms.

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9. CONTACT US

If you have questions, compliance concerns, or feedback regarding Scale2Rev, LLC's data processing practices, please contact us at:

Scale2Rev, LLC

Email: privacy@scale2rev.com

Mailing Address: 7750 Tommasi CT, Naples, FL, 34114