Trust & Data Security
Security overview
June 2026
Quick answers
- Is Engage data encrypted in transit?
Yes. Visitor and operator traffic uses industry-standard TLS between browsers, your site, and Scale2Rev services.
Also asked as: HTTPS; TLS.
- Does Engage support GDPR and CCPA?
Engage provides consent, export, and deletion workflows aligned with common GDPR and CCPA obligations within your tenant boundary. Legal details are in our privacy policy and DPA.
Also asked as: privacy compliance; data subject request.
- Where is customer data stored?
Engage stores customer and conversation data within Scale2Rev tenant boundaries described in our legal documentation. Enterprise customers can request review packets via contact.
Also asked as: data residency; hosting.
- How do I get a security review packet?
Contact [/contact](/contact) with your company name and review timeline. Detailed architecture briefs are shared under NDA, not on this public help site.
Also asked as: vendor security questionnaire; SIG Lite.
Related searches: Engage security · data encryption · GDPR Engage · SOC2 Scale2Rev · is Engage secure
Summary for buyers and security reviewers evaluating Engage. Detailed architecture is available under NDA, this page stays at policy level.
Transport security
All product traffic is served over HTTPS/TLS.
Privacy program
Visitor controls
Operators can configure chat persistence and notification policies in the portal. Visitors may clear their session where the widget exposes a Forget me control. How the embed works with CookieFirst and other consent managers: Cookie consent and CMPs.
Widget performance
Place the embed snippet before </body> so the launcher loads after primary page content.
Firewall and crawl access
If security teams must allow indexing traffic, use portal-guided allow-list steps, Allow crawl traffic.
Security contact
, include “Security review” in your message for vendor packets.